Looking for an NHS GP in Newcastle?

Why patients join our GP practice

Patients tell us they join because they were tired of:

  • Long phone queues
  • Waiting days for a response
  • Not knowing when they’d be seen

At our practice:

  • A clinician reviews your request the same day
  • You don’t need to phone at 8am
  • Face-to-face appointments are available when needed
  • Most problems are resolved quickly and safely
Tick
Accepting new NHS patients
Tick
Same working day clinical review
Tick
No 8am phone queues
Watch video
By registering, you will be switching from your current NHS GP practice to Westerhope Medical Group. We will handle everything for you.

Register now

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
1/3
Serving more than 14,000 patients in Newcastle
Watch video

Thinking of joining our GP practice?

Here's how we work

Our aim is simple: quick access, the right care, first time. Here's how it works:

Step 1: Tell us your problem
Complete a short online form at a time that suits you.
No phone queues. No need to call at 8am.

Step 2: A clinician reviews it
A GP or clinician reviews your request the same working day.
You will receive clear next steps or be contacted directly, depending on your clinical need.

Step 3: Get the right appointment
Many issues are managed safely by message, phone or video.
If you need to be seen in person, we will arrange a face-to-face appointment.

Our reviews

What our patients are saying

Westerhope Medical Group serves more than 13,000 NHS patients in Newcastle. Here is a selection of reviews from our patients on Google.

★★★★★
I was seen pretty quickly considering the pressures. The nurse at the surgery was absolutely wonderful and knowledgable.
January 2024
★★★★★
My experience is as follows. eConsult submitted 08:10 this morning. Practice phoned me at 09:00 and asked me to attend an appointment at 10:30. I arrived early and was seen at 10:25 and the consultation was perfect.
January 2024
★★★★★
No complaints from me, all staff are lovely and friendly and the best receptionists I've ever known at a GP Surgery. Never been refused an appointment and always treated with care and respect.
January 2023
★★★★★
this place has been my local doctors since i was a kid went in today and the doctor i seen was spot on and listened and very good
January 2023
Load more
★★★★★
Both the doctor and nurse have been polite, lovely and friendly. The admin team was also great. I wish all clinics are like this one.

Online access

No more 8am rush

Our digital triage system helps us understand your problem quickly and safely.
Most patients no longer need to wait on hold to speak to reception.
This approach helps us:
- reduce unnecessary waiting
- provide quicker responses
- spend more time with patients who need in-person care

Register now
Westerhope Medical Group

Free parking

Convenient location

The team at Westerhope Medical Group would like to make your visit as relaxed and convenient as possible. You'll find plenty of free parking spaces on-site, so you won't need to worry about feeding the meter or getting a ticket.

We're a short drive or bus journey from the Newcastle city centre and train station. Our 3 practice locations are conveniently located for anyone who lives or works in the west of Newcastle or the city centre.

Register now
Register
now

FAQ's

Frequently asked questions

Can I still see a GP in person?

Yes, absolutely.

Online requests help us understand your problem quickly, but they do not replace face-to-face care.

If a clinician feels you need to be seen — or if you would prefer to be seen in person — we will arrange an appointment.

Online access helps us:

  • Reduce waiting times
  • Avoid unnecessary visits
  • Spend more time with patients who need in-person care
Register
now

Register in five minutes

We believe healthcare is more than just treating symptoms.